Digital Transformation
7:49
In this episode, we explore the concept of game prosumption, where players shift from being passive consumers to active creators within the gaming world. Through examples like the origin of Counter-Strike as a mod and the growing influence of user reviews and fan wikis, we discuss how digital technology has blurred the lines between consumer and creator. The conversation highlights the need for balance, encouraging gamers to be mindful about their engagement with this trend to avoid burnout and preserve well-being.
This podcast is based on the following article:
Ozturkcan, S. (2024). Game prosumption. In N. Lee (Ed.), Encyclopedia of computer graphics and games (pp. 287-298). Springer. https://doi.org/10.1007/978-3-031-23161-2_133
9:14
This episode explores the fascinating evolution of virtual reality (VR) in retail, tracing its journey from early tech experiments in the 1960s to today’s immersive shopping experiences. We discuss how brands are using VR to engage customers in unique ways, from virtual try-ons to interactive home design and real estate tours. With benefits like reduced return rates, improved accessibility, and sustainable shopping options, VR retail offers exciting potential. However, questions remain about its future, particularly around accessibility and cost. The episode highlights the need for collaboration between consumers, brands, and technologists to ensure VR’s responsible growth and effective integration into our everyday shopping.
This podcast is based on the following article:
Ozturkcan, S. (2024). Virtual reality retailing. In N. Lee (Ed.), Encyclopedia of computer graphics and games (pp. 345-356). Springer. https://doi.org/10.1007/978-3-031-23161-2_163
12:29
In this episode, we break down the basics of central bank digital currencies (CBDCs) and explore why they’re generating so much interest worldwide. Our conversation covers how CBDCs work, their potential to improve financial inclusion, and the benefits they could bring to cross-border payments. We also examine the possible downsides, such as privacy concerns and the risk of negative interest rates. With countries around the world racing to launch their own digital currencies, we discuss how CBDCs compare to cryptocurrencies and what the future might hold for this emerging financial technology.
This podcast is based on the following article:
Ozturkcan, S., Senel, K., & Ozdinc, M. (2022). Framing the central bank digital currency (CBDC) revolution. Technology Analysis & Strategic Management, 1-18. https://doi.org/10.1080/09537325.2022.2099261
11:05
In this episode, we explore how augmented reality (AR) is changing the way we shop for furniture, focusing on the features of the IKEA Place app. This innovative app allows users to virtually place furniture in their homes, helping them visualize how different pieces will look and fit within their space. We discuss the app’s impressive capabilities, from accurate room mapping to realistic textures and lighting effects. Beyond furniture, we consider the potential of AR to transform online shopping across various industries, offering consumers more immersive, convenient, and interactive experiences. Join us as we look into the future of AR in retail and how it’s shaping consumer expectations.
This podcast is based on the following article:
Ozturkcan, S. (2021). Service innovation: Using augmented reality in the IKEA Place app. Journal of Information Technology Teaching Cases, 11(1), 8-13. https://doi.org/10.1177/2043886920947110
11:05
In this episode, we trace the evolution of the Turkish video game industry, from its early struggles in the 2000s to the booming mobile gaming scene we see today. We explore the unique challenges Turkish developers have faced, such as limited access to technology and resources, which initially made it hard to compete on a global scale. The rise of mobile gaming, however, created new opportunities for smaller studios, allowing them to develop and release games more efficiently. But with growth comes challenges—burnout, investor pressure, and the push for quick hits. As we look to the future, we discuss the potential of augmented and virtual reality in Turkey and the cultural shift needed for Turkish developers to thrive in this evolving landscape.
This podcast is based on the following article:
Şengün, S., & Ozturkcan, S. (2020). Re-shaped by mobile technologies’ disruption: The videogame industry in Turkey. Studies on Marketing Insights, 4(1), 44-56.
Social Media
7:39
In this episode, we discuss a new research study that uncovers the factors driving the popularity of brand posts on social media and how cultural context influences engagement. By comparing English and Turkish posts on a specific platform, the researchers found that English-speaking audiences respond more to posts that share factual information, while Turkish-speaking audiences are drawn to content that evokes strong emotions. This conversation highlights the importance of adapting social media content to fit cultural preferences and underscores the limitations of a one-size-fits-all approach to social media marketing.
This podcast is based on the following article:
Tanaltay, A., Ozturkcan, S., & Kasap, N. (2024). Decoding digital engagement: A comparative analysis of English and Turkish brand post popularity dynamics on platform X. Journal of Research in Interactive Marketing. https://doi.org/10.1108/JRIM-10-2023-0368
11:33
This episode examines gender differences in leadership communication during times of crisis, focusing on the early months of the COVID-19 pandemic in German universities. We discuss the prominence of transformational leadership styles and the use of positive language, particularly among female leaders who tend to adopt more collaborative and empathetic approaches. The conversation also highlights the “glass cliff” phenomenon, raising questions about whether women are set up for success or failure when appointed to high-risk roles. Emphasizing adaptability, self-awareness, and the need for empathy in leadership, this discussion challenges traditional views of effective leadership.
This podcast is based on the following article:
Angelakis, A., Inwinkl, P., Berndt, A., Ozturkcan, S., Zelenajova, A., & Rozkopal, V. (2024). Gender differences in leaders' crisis communication: A sentiment-based analysis of German higher education leaderships' online posts. Studies in Higher Education, 49(4), 609-622. https://doi.org/10.1080/03075079.2023.2246505
4:54
In this episode, we explore how fake news grabs our attention by triggering strong emotions like fear, anger, and disgust—especially during the COVID-19 pandemic. Research shows that, unlike real news, which often includes a range of emotions, fake news leans on these negative feelings to spread quickly. We discuss why recognizing these emotional triggers matters and share practical tips for spotting trustworthy information, seeking diverse perspectives, and thinking critically before hitting “share.” Join us to learn how understanding these tactics can make us all smarter and more thoughtful news consumers.
This podcast is based on the following article:
Farhoudinia, B., Ozturkcan, S., & Kasap, N. (2024). Emotions unveiled: Detecting COVID-19 fake news on social media. Humanities and Social Sciences Communications, 11, 640. https://doi.org/10.1057/s41599-024-03083-5
11:10
In this episode, we tackle the issue of fake news in the business world, exploring how misinformation and disinformation spread and the damage they can cause. We dive into the psychology behind these phenomena, discussing concepts like confirmation bias and the echo chamber effect, and consider their impact on both individuals and organizations. The hosts share practical strategies to combat fake news, from building media literacy and using social listening tools to fostering a culture of healthy skepticism. We also explore the role of artificial intelligence in identifying and addressing disinformation, emphasizing the need for critical thinking and media literacy in today’s information-saturated landscape.
This podcast is based on the following article:
Farhoudinia, B., Ozturkcan, S., & Kasap, N. (2023). Fake news in business and management literature: A systematic review of definitions, theories, methods, and implications. Aslib Journal of Information Management. https://doi.org/10.1108/AJIM-09-2022-0418
07:41
In this episode, we explore the challenges of healthcare communication in a world increasingly dominated by data, focusing on the experiences of communicators in the United States and Nordic regions. We focus on the impact of “bad data” and “data gaps”—incomplete or inaccurate information that can complicate critical healthcare decisions. The discussion touches on the complexities of tailoring health information for different audiences, from doctors and patients to pharmaceutical companies and the media. In an age of information overload, we highlight the importance of critical thinking, questioning data sources, and staying informed to navigate healthcare effectively.
This podcast is based on the following article:
Johnson, E.R., Martinez, M.C., & Ozturkcan, S. (2023). Public health communication with big data: Comparison of the United States versus the Nordic region in the context of COVID-19. In F. Çebi, G.D. Cömert, G.İ.S. Bolatan, A.T. Tekin & A. Çorum (Eds.), Opportunities and Challenges of Engineering Applications in the Digital Age (pp. 213-228). Istanbul: Nobel.
8:16
In this episode, we explore how Twitter connected people worldwide to the 2014 Soma mine disaster in Turkey, one of the country’s deadliest mining accidents. By analyzing millions of tweets, researchers observed a surge of online support that quickly declined and examined the reasons behind this fading engagement. The discussion delves into how political agendas and information overload may have influenced this shift, and raises questions about the ethical implications of using AI to predict tweet virality. Could AI be used to amplify aid efforts during future disasters? Join us as we reflect on the power and limitations of social media in disaster response.
This podcast is based on the following article:
Ozturkcan, S., Kasap, N., Arin, I., & Saygin, Y. (2023). Reflections of social support on Twitter: The Case of the Soma mine disaster in Turkey. In B. Alareeni, A. Hamdan, R. Khamis, & R. El Khouryand (Eds.), Digitalisation: Opportunities and challenges for business Vol.2 (pp. 79-88). Cham: Springer. https://doi.org/10.1007/978-3-031-26956-1_8
9:28
In this episode, we discuss a research study examining Twitter activity related to the Syrian conflict during 2015 and 2016. Analyzing 450,000 Turkish-language tweets, the study found that real-world events triggered significant spikes in online discussions about Syria. The researchers also uncovered key factors behind viral tweets, such as the use of political keywords, links, and language specific to certain groups. We explore how this research sheds light on the dynamics of online communication, offering insights into how messages can effectively reach broader audiences. Join us to learn about the powerful role of language and timing in spreading impactful messages on social media.
This podcast is based on the following article:
Ozturkcan, S., Arin, I., Kasap, N., and Saygin, Y. (2022). Twitter reflections on the Syrian conflict from Turkey. In B. Alareeni & A. Hamdan (Eds.), Financial Technology (FinTech), Entrepreneurship, and Business Development (pp. 833–857). Cham: Springer. https://doi.org/10.1007/978-3-031-08087-6_58
13:39
In this episode, we examine the disturbing Blue Whale Challenge, an online trend that encourages self-harm and even suicide by exploiting vulnerable individuals, particularly young people. The speakers analyze the challenge’s three phases—induction, habituation, and preparation—revealing the insidious psychological manipulation tactics used to control participants. We also discuss the media’s role in sensationalizing the challenge, which can inadvertently contribute to its spread. Emphasizing the need for critical thinking and open conversations, the podcast offers insights on recognizing online manipulation and how to protect oneself and others from this dangerous phenomenon.
This podcast is based on the following article:
Ozturkcan, S., & Ozdinc, M. (2020). A deadly game user experience: The case of #BlueWhaleChallenge. In B. Bostan (Ed.), Game user experience and player-centered design (pp.395-407). Cham: Springer International Publishing. https://doi.org/10.1007/978-3-030-37643-7_18
6:46
In this episode, we explore the troubling phenomenon of the “Blue Whale Challenge,” a dangerous online trend that emerged in recent years. The hosts analyze a 2020 research paper that delves into the psychological manipulation tactics used within the challenge, which uses a “gamified self-harming” approach to push participants towards harmful actions. By examining the motivations of those involved and the role of social media in spreading such trends, the podcast highlights the need for greater awareness and research to address these types of online threats. Join us as we discuss the psychological and technological aspects of the Blue Whale Challenge and consider what can be done to prevent similar challenges in the future.
This podcast is based on the following article:
Ozturkcan, S. (2020). The deadly gamification challenge of #BlueWhale. In A. L. Brooks & E. Brooks (Eds.), Games, gamification and accessible games (pp.785–787). Cham: Springer International Publishing.
Sustainability
30:28
This episode delves into the concept of flygskam, or flight shaming, a Swedish term that captures the guilt associated with the environmental impact of flying. We explore how figures like Greta Thunberg and social media helped amplify the conversation around sustainable travel. The discussion also addresses the complex reactions to flight shaming, including criticism over perceived hypocrisy and calls for more accessible, eco-friendly travel options. While flygskam may eventually fade, the push for sustainable travel is here to stay, suggesting a shift in how we approach our travel choices.
This podcast is based on the following article:
Ozturkcan, S., & Ozdinc, M. (2024). Flygskam and its implications for sustainable tourism: A social media analysis of the flight shaming. In M. Palazzo & P. Foroudi (Eds.), Marketing and consumer behaviour in sustainable tourism (pp. 158-173). London: Routledge. https://doi.org/10.4324/9781003388593-12
11:46
In this episode, we unpack the “right to repair” movement and what it means for consumers, tech companies, and the environment. We explore the history and key arguments behind the movement, which advocates for consumers’ right to repair their own electronic devices rather than being forced to rely on manufacturers. From the potential impact on e-waste and digital equity to government initiatives like the Fair Repair Act, the conversation sheds light on this ongoing debate. We also look at how tech giants like Apple and Google are responding, and consider the future of software-based repair rights and how it could reshape our relationship with technology.
This podcast is based on the following article:
Ozturkcan, S. (2024). The right-to-repair movement: Sustainability and consumer rights. Journal of Information Technology Teaching Cases, 14(2), 217-222.https://doi.org/10.1177/20438869231178037
8:03
This episode looks at the growing use of QR code menus in restaurants and what it means for the environment, businesses, and customers. We explore how these digital menus can help reduce paper waste, cut down on ink and transportation emissions, and save costs for restaurants. Plus, they open up new possibilities for sharing photos, videos, and detailed ingredient information. But there are also some concerns: not everyone has a smartphone, and QR code menus raise questions about data privacy and ethical collection practices. Tune in as we weigh the benefits and challenges of this digital shift in dining.
This podcast is based on the following article:
Ozturkcan, S. & Kitapci, O. (2023). A Sustainable Solution for the Hospitality Industry: The QR Code Menus. Journal of Information Technology Teaching Cases. https://doi.org/10.1177/20438869231181599
11:38
In this episode, we explore how technology is revolutionizing disaster relief efforts, making it faster and more effective to connect people, share information, and deliver aid during crises. From the use of social media and mobile apps to the deployment of AI, drones, and robots, we discuss the latest advancements helping rescue teams assess damage, locate survivors, and provide vital assistance. We also touch on the ethical considerations surrounding these technologies, stressing the importance of responsible development and use. Using insights from the Türkiye-Syria earthquake case study, we consider how these tools can maximize positive impact in disaster response and recovery.
This podcast is based on the following article:
Ozturkcan, S. (2023). Technology and disaster relief: The Türkiye-Syria earthquake case study. In L. Aldieri (Ed.), Innovation - Research and development for human, economic and institutional growth (pp. 123-145). London: IntechOpen. https://dx.doi.org/10.5772/intechopen.111612
8:31
This episode explores the concept of sustainable branding through the lens of the Bravo Tech textile factory case, where Turkish workers were left unpaid after the factory owner disappeared, impacting brands like Zara. We discuss how consumer pressure, amplified by social media, rallied around the workers, demanding that the brands take responsibility. The campaign led to the creation of a fund to partially compensate the workers, highlighting the power of collective action in holding companies accountable. Through this case, we examine the influence of global supply chains, ethical sourcing, and the role consumers play in pushing the fast fashion industry toward more sustainable practices.
This podcast is based on the following article:
Ozturkcan, S. (2022). Sustainable branding in global fast-fashion: Consumers' and distant supply chain stakeholders' solidarity via social media. In J. Bhattacharyya, M. S. Balaji, Y. Jiang, J. Azer, & C. Hewege (Eds.), Dealing with socially responsible consumers: Studies in marketing (pp. 299-314). Palgrave Macmillan. https://doi.org/10.1007/978-981-19-4457-4_17
7:16
In this episode, we discuss the Turkish brand Chaputz, which has turned upcycling into a successful business by transforming discarded textiles into stylish products like bags and iPad cases. The hosts explore how Chaputz uses traditional Turkish weaving techniques to create these unique items, blending cultural heritage with modern fashion. We highlight the brand’s commitment to sustainability and social impact, empowering local artisans and promoting responsible consumption. Chaputz’s story offers a compelling look at how upcycling can thrive as a business model, inspiring others in the fashion industry and beyond to embrace more eco-friendly practices.
This podcast is based on the following article:
Ozturkcan, S. (2021). Fashion accessory brand development via up-cycling of throwaway clothes – the case of Chapputz. In J. Bhattacharyya, M. K. Dash, C. Hewege, S. B. Makam, & L. W. Marc (Eds.), Social and sustainability marketing: A casebook for reaching your socially responsible consumers through marketing science (pp. 563–574). Routledge.
6:08
In this episode, we dive into the use of the SIR model to predict the trajectory of the COVID-19 pandemic. Our speakers break down the basics of the model, explaining how it helps forecast infection spread, and why accurate data is crucial for reliable predictions. We also explore the limitations of using the SIR model in developing countries, where data collection can be inconsistent, leading to less accurate outcomes. To address these challenges, the conversation introduces the SPE approach, which uses fixed recovery rates to improve model precision, with real-world examples from Norway. We wrap up by discussing the importance of understanding the assumptions behind pandemic models and why a healthy dose of skepticism is essential when interpreting their predictions.
This podcast is based on the following article:
Senel, K., Ozdinc, M., & Ozturkcan, S. (2021). SPE approach for robust estimation of SIR model with limited and noisy data: The case for COVID-19. Disaster Medicine and Public Health Preparedness, 15(3), e8-e22. https://doi.org/10.1017/dmp.2020.220
9:31
In this episode, we explore a 2020 research paper by Turkish scientists who used the SIR model to predict the trajectory of the COVID-19 pandemic. The SIR model, which categorizes individuals as susceptible, infected, or removed, provided a mathematical framework for understanding how the virus spreads. The researchers’ predictions, which projected a peak of 4.3 million infections in Turkey by May 2020, underscored the potential scale of the pandemic. They also highlighted the importance of monitoring the effective reproduction number (Re) to inform public health policies. Join us as we discuss the challenges and insights that come from using mathematical models to tackle global health crises.
This podcast is based on the following article:
Ozdinc, M., Senel, K., Ozturkcan, S., & Akgul, A. (2020). Predicting the progress of COVID-19: The case for Turkey. Turkiye Klinikleri Journal of Medical Sciences, 40(2), 117-119. https://doi.org/10.5336/medsci.2020-75741
9:34
In this episode, we discuss the “instantaneous reproduction number,” or Rt, and its importance in tracking the spread of COVID-19, particularly during the early stages of the pandemic in Turkey. Rt measures how many new infections are caused by each infected person at a specific time, offering a real-time snapshot of pandemic progression. The speakers explain how Rt helps policymakers assess the effectiveness of interventions, like lockdowns, and discuss the potential benefits of making this data available to the public. By understanding Rt, individuals can make informed decisions about personal health and contribute to collective efforts in responding to future health crises.
This podcast is based on the following article:
Senel, K., Ozdinc, M., Ozturkcan, S., & Akgul, A. (2020). Instantaneous R for COVID-19 in Turkey: Estimation by Bayesian statistical inference. Turkiye Klinikleri Journal of Medical Sciences, 40(2), 127-131. https://doi.org/10.5336/medsci.2020-76462
Robots
11:26
This episode explores the surprising ways people perceive robot failures, diving into why we often blame robots for mistakes caused by our own actions. Based on the study The Robot Saw it Coming, we discuss how this tendency might actually reflect a subconscious desire to protect the robots. The researchers suggest that companies should be transparent about human-caused robot errors to build empathy and understanding. As robots become more common in daily life, the conversation highlights the need for trust and ethical guidelines, especially in sensitive areas like healthcare and education, where robot failures could have serious consequences.
This podcast is based on the following article:
Merdin-Uygur, E., & Ozturkcan, S. (2024). The robot saw it coming: Physical human interference, deservingness, and self-efficacy in service robot failures. Behaviour & Information Technology. https://doi.org/10.1080/0144929X.2024.2351195
13:30
In this episode, we dive into a study examining Gen Z’s attitudes towards robots and how perceived power impacts their comfort with these machines. Conducted both before and during the pandemic, the study explored Gen Z’s responses to scenarios involving airport check-in robots and robot surgeons. While Gen Z initially felt more at ease with robots handling simple tasks, the pandemic underscored their need for human connection, leading to a noticeable shift in their acceptance of robotic interactions. The findings emphasize the importance of perceived control and human agency as technology continues to integrate into daily life.
This podcast is based on the following article:
Merdin-Uygur, E., & Ozturkcan, S. (2023). Consumers and service robots: Power relationships amid COVID-19 pandemic. Journal of Retailing and Consumer Services, 70(January), 103174. https://doi.org/10.1016/j.jretconser.2022.103174
7:25
In this episode, we explore the expanding role of humanoid robots in healthcare, especially in response to challenges highlighted by the COVID-19 pandemic. As healthcare systems face increased demand from aging populations and ongoing staff shortages, humanoid robots are being seen as a promising solution. Our conversation dives into the ethical implications, including the “uncanny valley” effect and concerns around job displacement. Ultimately, we consider how these robots can enhance healthcare without losing the human touch, imagining a future where healthcare may become more robotic than ever before.
This podcast is based on the following article:
Ozturkcan, S., & Merdin-Uygur, E. (2022). Humanoid service robots: The future of healthcare? Journal of Information Technology Teaching Cases, 12(2), 163-170. https://doi.org/10.1177/20438869211003905
3:59
In this episode, we delve into the expanding role of robots in the hospitality industry, exploring applications like self-check-in kiosks, AI concierge services, and automated room service. Drawing on a literature review, we discuss how these advancements are not only transforming guest experiences but also raising questions about the balance between convenience and human connection. As robot technology continues to evolve, we consider the potential shift in customer expectations and what this means for the future of hospitality.
This podcast is based on the following article:
Akiskali, T., Kitapci, O., & Ozturkcan, S. (2022). Service robots in the hospitality industry: A state-of-the-art literature review. In P. Buonincontri, L. Errichiello, R. Micera, & G. Del Chiappa (Eds.), Tourism, Hospitality and Culture 4.0: shifting towards the metaverse (pp. 75-96). New York: McGraw-Hill Education.
6:21
In this episode, we explore the increasing presence of humanoid robots in our lives, particularly as their roles expanded during the COVID-19 pandemic. From delivering supplies and disinfecting hospital rooms to offering companionship to the elderly, humanoid robots are taking on tasks once reserved for humans. We discuss the potential benefits, such as improved healthcare support and enhanced convenience, as well as the challenges, including concerns about job displacement and the risk of social isolation. As robots become more integrated into society, we consider how they may reshape human interactions, potentially affecting both our social skills and the way we connect with each other.
This podcast is based on the following article:
Ozturkcan, S., & Merdin-Uygur, E. (2022). Conceptualizing opportunities and challenges relevant to the inclusion of humanoid service robots in the context of COVID-19. In T. Ahram & R. Taiar (Eds.), Human interaction, emerging technologies, and future Systems V (pp. 153–158). Cham: Springer. https://doi.org/10.1007/978-3-030-85540-6_20